ManageEngine ServiceDesk Plus 10.0 Build 10015 Enterprise Multilingual
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets. Automate ticket workflows to let your IT technicians focus on other important tasks.
Showcase your available IT services to end users and give a new face to your IT. Create and publish your service catalog with custom service-level agreements (SLAs) and multi-stage approvals.
Classify, analyze, and close problems. Analyze root causes and reduce repeat incidents to boost your IT help desk's productivity.
Streamline planning, approval, and implementation with automated workflows. Eliminate unauthorized and failed changes.Please login to view full content